EXECUTIVE SUMMARY

The current E-Learning environment has students and faculty inundated with a multitude of systems complexly interconnected frustrating users trying to complete everyday tasks.

At the Savannah College of Art and Design, MySCAD serves as a portal to access all the necessary functions to facilitate learning, but with over 100s of labels and no hierarchy, students experienced information overload.

This project aims to improve the entire user experience at MySCAD. The team redesigns the information architecture of MySCAD by reorganizing functions and streamlining cumbersome workflow.

Responsibility of

Design Researcher & Visual Lead

  • Design Research: Planned, conducted, analyzed and reported design research, including primary research, prototyping and usability testing; Delivered actionable research findings to ideation.

  • Data Visualization: Transformed data and numbers into an enlightening, inspiring and captivating presentation.

  • Interaction Design: Developed various interface and interaction models of MySCAD. 

  • Graphic Design: Designed the layout of process book & presentation.

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Duration:

10 weeks, 2019 Winter

Team:

Brieana Nestler

Wenting Zhu

IACT 731-01 Prof. Sung Park

Design Research
Information Architecture
Interaction Design

MySCAD

 Learning Management System

 Information Architecture Redesign

 

SECONDARY & PRIMARY RESEARCH

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Multiple systems are inconsistent.

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Poor labeling is confusing.

No hierarchy causes information overwhelming.

Questionnaire

48 responses

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Interview

4 faculty & 4 students

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USABILITY EVALUATION

1

Task Analysis

Understand the user experience of key tasks

More than 10 steps to complete one task

2

Heuristic Evaluation

Identify usability problems in UI design

Have issues in 90% criterias

3

Card Sorting

Help evaluate the information architecture

Cut down 100 Labels to 33 Labels

Detailed Checklist:  MySCAD, BlackBoard

Task Analysis
Task Analysis

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Heuristic Evaluation
Heuristic Evaluation

Result

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Card Sorting
Card Sorting

Data Analysis

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Task Analysis
Task Analysis

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1/5
 

IDEATION

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PROTOTYPING

Low-Fidelity Prototype

PARTICIPATORY

WIREFRAME

1

PARTICIPATORY

WIREFRAME

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Create your own MySCAD!

Goal:

Understand the user's mental model of labeling and hierarchy to update high-level architecture blueprint

People want...

  • Local and global navigation

  • Notification

Walkthrough top tasks.

Goal:

Refine the interaction design of the website to guarantee the centralization of the right info and the minimum clicks for the top tasks

People want...

  • Customized homepage

  • Dropdown Menus

  • Mobile Consistency

Medium-Fidelity Prototype

WIZARD OF OZ

(Web)

2

WIZARD OF OZ

(App)

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High-Fidelity Prototype

WIZARD OF OZ

(Web & App)

3

WIZARD OF OZ

(Web & App)

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Complete top tasks.

People like easy access, clean visual and customization,

but still want more customizations...

 
 
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